Sunday, February 17, 2008

TMS Award of the week (Tech made simple)

CROSSLOOP

If you’ve ever had to remote fix a PC, odds are it was a gruelling affair with the end user clicking ahead when they shouldn’t have or the phone is not at the PC and they keep running back and forward to it or even worse relaying your instructions to another person.
The saviour is remote desktop software, where you can tell the end user to go walk the dog while you fix the issue at hand, but the trouble with it has been reconfiguring the router to have the correct port forwarded, so if it’s a client/friend/relative you haven’t helped before it may be easier to just drive to the persons house.
Enter a new friendlier (non-propeller head) approach to the many remote desktop options out there. CrossLoop http://www.crossloop.com/

the end user downloads/installs the small client 2.33MB
It runs and has a simple, SHARE / ACCESS system, no router or firewall degree's required.
Click the Thumbnail for an animation.
TMS award of the week. (better get some sort of TMS award logo I suppose J )

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